At HELIKE, we are committed to protecting your privacy and ensuring the security of your personal information.   This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services, products, or website.

Collection of Personal Information

We may collect personal information from you in various ways, including but not limited to:

When you voluntarily provide it to us: For example, when you create an account, make a purchase, subscribe to a newsletter, or contact us for support.   This information may include your name, email address, phone number, billing and shipping addresses, and other relevant details.

Through automated means: When you visit our website or use our services, we may automatically collect certain information using cookies, web beacons, and other tracking technologies.   This may include your IP address, browser type, device type, operating system, pages visited, time spent on our site, and other similar data.

Use of Personal Information

We use the personal information we collect for the following purposes:

To provide and manage our services: This includes fulfilling orders, processing payments, delivering products or content, and providing customer support.

To improve our offerings: We analyze the information to better understand your needs and preferences, so we can enhance our services, develop new features, and personalize your experience.

To comply with legal obligations: We may use your information as required by law, such as for tax purposes, to respond to legal requests, or to protect our rights and interests.

Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties.   However, we may share your information in the following circumstances:

With service providers: We may engage third-party service providers to perform certain functions on our behalf, such as payment processing, shipping, email delivery, or data analysis.   These providers are contractually obligated to use your information only for the purposes specified by us and to maintain the confidentiality and security of your data.

In connection with business transactions: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.   We will notify you of such a transfer and provide you with information about your rights and choices regarding the use of your data.

To comply with legal requirements: We may disclose your information if required by law, court order, or other legal process, or to respond to requests from government authorities.

Security of Personal Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.   We use industry-standard security technologies and practices, such as encryption, firewalls, and secure servers, to safeguard your data.   However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Your Choices and Rights

You have certain choices and rights regarding the use of your personal information:

Opting out of marketing communications: You can opt-out of receiving promotional emails or other marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.

Accessing and correcting your information: You can request access to your personal information and ask us to correct or update any inaccuracies.   We will respond to your request within a reasonable time frame and in accordance with applicable laws.

Deleting your information: In some cases, you may request the deletion of your personal information.   We will comply with your request to the extent required by law and subject to any necessary exceptions.

Children’s Privacy

Our services are not intended for children under the age of 14 years.   We do not knowingly collect personal information from children.   If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information from our records.

Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated by us.   If you click on a third-party link, you will be directed to that third party’s site.   We strongly advise you to review the privacy policy of every site you visit.   We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to respond to changes in actual circumstances.